Verify Your wandb Account
Verification is how we keep your account and your balance secure. We ask for a government-issued photo ID and a selfie so we can confirm the account belongs to you — this protects against unauthorised access and keeps withdrawals flowing to the right wallet. The process is straightforward: upload clear images through the verification section in your account settings, and our team
reviews them. Once approved, your account is fully unlocked for withdrawals. If anything is unclear in the images, we will let you know what to resubmit. Think of it as the lock on your account, not a hurdle in front of it.
- Open Verification — Go to account settings and tap the verification section to start the identity check process.
- Upload Your ID — Submit a clear photo of a government-issued ID — national ID card or passport both work.
- Add a Selfie — Take a selfie as prompted so we can match your face to the document you submitted.
- Await Approval — Our team reviews the submission and confirms your account; we reach out if anything needs to be resubmitted.